Meet the Team
At Bridging Abilities, supports are overseen by people who know our participants personally. Our Service Manager is responsible for the day-to-day delivery of supports across our services, and is present, contactable and known by name to the people we support.
Tamara Dulku
Service Manager
Eight years across the disability and youth sectors, from frontline support work through to management.
Experience
With over eight years of experience across the disability and youth sectors, Tamara has worked her way through a range of frontline and leadership roles, beginning her career as a Support Worker and progressing into management. Her experience spans psychosocial disability, complex behaviours, forensic settings, the Department of Communities and Justice and youth services, supporting people from young children through to adults.
Qualifications and training
- Certificate III in Community Services
- Diploma of Community Services
- Bachelor of Social Work (commenced)
- Additional training in mental health, behaviour support, Therapeutic Crisis Intervention (TCI), juvenile justice and complex support
“Would I feel comfortable referring my own family member to this service?”
Why this work matters
For Tamara, working in this sector is much more than a career. Her decision to enter the industry was shaped by her own lived experience within the youth sector, as well as lived experience within her own family. These experiences gave her a genuine understanding of the importance of having people in the industry who listen, advocate and genuinely care. She believes every person receiving support deserves to be treated with dignity, respect and genuine individuality — and that the standard of care we provide should be the same standard we would want for someone we love.
How Tamara works
Tamara particularly enjoys working alongside people with complex backgrounds and support needs. She loves problem-solving, building relationships and seeing the positive changes that happen when the right support, consistency and relationships are in place. She is passionate about continuity of care and creating a personalised experience for every participant, rather than taking a one-size-fits-all approach.
Although Tamara holds a management position, she believes being a good manager means being present and approachable. She regularly visits participants, checks in with them and makes a point of knowing the people behind the support plans. Participants know Tamara by name and face, and see her as someone they can talk to — not simply "the boss." As a manager she describes herself as fair, empathetic and approachable, while also being willing to have the difficult conversations when they are needed. Her personality brings plenty of energy to the workplace, with a combination of positivity, humour, problem-solving and, as she puts it, "a little bit of bossiness."
Outside of work
Tamara is a mum and has a puppy. She enjoys an active lifestyle, having previously played rugby league, and loves music, meeting new people and creating connections within her community.
At the heart of everything Tamara does is her belief that people deserve to feel seen, heard and genuinely supported. She wants Bridging Abilities to be a service where participants and their families feel known as individuals, staff feel supported, and everyone has the opportunity to build meaningful connections and work towards the life they want.
We asked Tamara how the people around her would describe her in three words. "They would probably say: loud, funny and giving — and I wouldn't disagree."
Talk to our team
We would love to hear about your goals and how we can help you achieve them.